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Customer Relationship Management

Full time @GiftAbled in Customer support

Job Detail

  • Job ID 265343
  • Experience  2 Years
  • Gender  Any
  • Qualifications  SSLC/10th
  • PwDs  Any
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Job Description

HIRING | Location: Bangalore
Work Mode: Work From Office
Experience: 2–3 Years

Eligibility

* Only candidates with LOCOMOTOR OR MILD DISABILITIES can apply.
* 2–3 years of relevant experience.

Key Responsibilities

* Manage Salesforce CRM (Sales Cloud & Service Cloud) and Customer Loyalty platforms.
* Support CRM and Loyalty applications.
* Gather business requirements and translate them into functional solutions.
* Coordinate with business, technical and cross-functional teams.
* Support CRM enhancements, integrations, reports and dashboards.

Key Skills

* Salesforce CRM – Sales Cloud & Service Cloud
* Customer Loyalty platforms
* Techno-functional CRM experience
* SQL and Advanced Excel
* Understanding of APIs and integrations

 

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