About Vijay N M
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Academic Level Degree Bachelor
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Age 33 - 37 Years
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Salary 1850
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Gender Male
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Viewed 17
About me
Hi, I’m Vijay. I bring over 10 years of experience in Risk Operations and Trust & Safety, having worked in banking, fintech, and SaaS. At LinkedIn, I handled 500+ safety cases every month, focused on fraud detection, account recovery, and platform integrity. I love solving problems that protect users and reduce risk.
Recently, I upskilled in AWS and DevOps to stay ahead—learning how to automate processes, manage cloud infrastructure, and improve security using tools like EC2, S3, Terraform, and Ansible. I also care deeply about building inclusive, accessible technology. As a wheelchair user, I actively advocate for digital inclusion in everything I do.
I’m now looking for roles where I can combine my risk and security background with my new cloud skills—whether it’s Trust & Safety, Risk Ops, Cloud Support, or something that helps make tech safer and more inclusive.
Education
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2006 - 2013
B M S College of Engineering
Mechanical Engineering
Experience
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2021 - 2024
LinkedIn
Member Safety & Recovery Consultant (Trust & Safety)
• Resolved 500+ monthly trust & safety escalations, with a 95% successful account recovery rate, boosting customer satisfaction & platform integrity.
• Collaborated cross-functionally to maintain 99%+ platform trust metrics, addressing fraudulent behavior and compromised accounts.
• Spearheaded urgent response process changes during operational surges, learning new systems in under 14 days.
• Partnered with Engineering & Legal to investigate compromised accounts and implement preventive protocols. -
2019 - 2020
JP Morgan Chase
Risk Operations Analyst
• Onboarded 50+ high-net-worth clients, ensuring 100% documentation compliance, fraud checks, and AML risk flags.
• Verified lending docs with 100% accuracy, preventing financial exposure and enhancing operational controls.
• Championed inclusive hiring & disability awareness under CSR programs. -
2019 - 2020
HSBC
Analyst – Global Liquidity & Cash Management
• Reduced onboarding turnaround time by 15% by re-engineering client setup workflows for CDD/KYC.
• Managed due diligence for 50+ accounts, preventing operational delays and compliance errors.
• Led 2 CSR events including a 500+ participant inclusion rally, increasing organizational awareness. -
2014 - 2019
ANZ
Analyst – Lending Services
• Processed over 200+ monthly cases including loan disbursals, settlements, and compliance disclosures.
• Independently handled Guarantor Disclosure for 18 months, later training peers for knowledge continuity.
• Reduced operational TAT by 10% through automation suggestions and cross-team collaboration.
Portfolio
Honors & awards
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2016
Founder – Karnataka Wheelchair Cricket Association
Founded the Karnataka Wheelchair Cricket Association with the goal of empowering individuals with disabilities through sports. The association focuses on providing a platform for wheelchair users to engage in cricket, promoting inclusivity and physical activity among people with mobility impairments.
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2015
India’s First Wheelchair Photographer | Chief Photographer, ANZ
Recognized as India\'s first wheelchair photographer, specializing in capturing moments through the lens despite mobility challenges. As the Chief Photographer at ANZ, announced by those time MD and COO of ANZ. I oversee creative photography projects, ensuring high-quality visuals that meet the company\'s standards and promote diversity and inclusion.
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2017
National Wheelchair Cricket Runner-Up – Noida 2017
Led the Karnataka Wheelchair Cricket Association to a national runner-up position in the 2017 National Wheelchair Cricket Championship held in Noida. The achievement highlighted the team\'s resilience and the growing recognition of wheelchair cricket as a competitive sport.
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2023
Jury Member – BISFF 2023 (with Tamil Film Director Milind Rau)
Nominated for the prestigious National Award for Best Employee in recognition of outstanding contributions to my role and the company’s growth. The nomination underscored my commitment to excellence, leadership, and driving impactful results within the organization.
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2016
National Award Nominee – Best Employee (2016)
Nominated for the prestigious National Award for Best Employee in recognition of outstanding contributions to my role and the company’s growth. The nomination underscored my commitment to excellence, leadership, and driving impactful results within the organization.