About Amey Prabhu

  • Academic Level  Degree Bachelor
  • Age  33 - 37 Years
  • Salary  1850
  • Gender  Male
  • Viewed 5
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About me

Proficient in problem-solving and decision-making, with well-developed listening skills. Efficient in teamwork and relationship building, possessing strong communication and interpersonal skills. Quickly grasps new technical concepts and utilizes them effectively. Communicates technical concepts clearly to non-technical audiences. An organized and dependable professional, adept at managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to meet team goals. A dedicated and passionate candidate with strong organizational skills, seeking a mid-level position in the field of Information Technology.

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Education

  • 2006 - 2013
    Mumbai University

    Bachelor of Science (Information Technology)

  • 2004 - 2006
    BSGD Jr College of Science And Commerce

    HSC - Commerce

  • 1994 - 2014
    Children's Academy

    SSC

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Experience

  • 2022 - Present
    Freelancer

    Freelance Web Developer

    • Created customized websites utilizing technologies such as HTML, CSS & JavaScript.
    • Ensured high-quality code with responsive designed websites and user- friendly interfaces for all web projects.
    • Managed the project timelines, budgets and client relationships to deliver exceptional results.

  • 2021 - 2022
    Shangrila Corporate Services

    IT Engineer

    • Managed company’s LAN, including desktops, laptops, printers and other peripherals ensuring optimal network security and performance.
    • Actively participated in process optimization and knowledge-sharing initiatives.
    • Performed preventive maintenance on network system, maintaining average uptime of 95% and scheduled service work, installations, testing and repairs.

  • 2018 - 2021
    Online Home Services

    Start-up Co-Founder

    • Participated in ideation and development of the business plan and strategy. Defined the company’s long-term vision by determining its unique value proposition and services.
    • Led the web development team in creating customized websites for clients, utilizing technologies such as HTML, CSS & JavaScript. Ensured high-quality code with responsive designed websites and user-friendly interfaces.
    • Managed the project timelines, budgets and client relationships to deliver exceptional results. Assisted in digital marketing strategies to enhance online visibility and achieve client goals.
    • Established collaborations with other businesses, agencies and industry experts including attending networking events and staying up to-date on industry trends and developments.

  • 2015 - 2018
    Sutherland Global Services

    Associate - CS Phone

    • Managed high levels of call flow and responded to technical support needs using Citrix ticketing systems to manage and process support actions and requests.
    • Collaborated with supervisors and managers in escalating complex issues as needed, enhancing overall customer satisfaction
    • Participated in ongoing training programs to stay up-to-date on Dell products and services.
    • Responded to customer inquiries and provided technical assistance over phone to Dell customers, diagnosing and resolving software and hardware issues.

  • 2015 - 2015
    Aptech Limited

    System Administrator

    • Installed, configured and maintained windows servers, ensuring optimal performance and security.
    • Developed and implemented a robust disaster recovery plan, significantly improving data recovery time and reduced server downtime through proactive maintenance and monitoring.
    • Implemented and maintained virtual private networks with exam centres to conduct online entrance exams efficiently.
    • Provided training and end-user support on best practices, security awareness and system usage for conducting online exams efficiently

  • 2014 - 2014
    Aptech Limited

    System Administrator

    • Installed, configured and maintained windows servers, ensuring optimal performance and security.
    • Developed and implemented a robust disaster recovery plan, significantly improving data recovery time and reduced server downtime through proactive maintenance and monitoring.
    • Implemented and maintained virtual private networks with exam centres to conduct online entrance exams efficiently.
    • Provided training and end-user support on best practices, security awareness and system usage for conducting online exams efficiently

  • 2013 - 2014
    TCS Pvt Ltd

    Survey Programmer

    • Designed online surveys utilizing platforms such as Confirm IT. Programmed online surveys for market research, customer feedback and data collection using programming languages such as C++.
    • Collaborated with research teams to understand survey objectives and requirements and translate survey questionnaires into well-structured questionnaires, ensuring clarity and survey reliability.
    • Conducted thorough testing and quality checks to identify and resolve programming errors, ensuring surveys functioned correctly on various devices and browsers.

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Expertise

Project Management and Client Relationships
Digital Marketing Strategy
Web Development and Hosting
IT Systems Administration
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Languages

English
Proficient
Hindi
Intermediate
Marathi
Intermediate
Konkani
Proficient
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Skills

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