About Amey Prabhu
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Academic Level Degree Bachelor
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Age 33 - 37 Years
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Salary 1850
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Gender Male
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Viewed 5
About me
Proficient in problem-solving and decision-making, with well-developed listening skills. Efficient in teamwork and relationship building, possessing strong communication and interpersonal skills. Quickly grasps new technical concepts and utilizes them effectively. Communicates technical concepts clearly to non-technical audiences. An organized and dependable professional, adept at managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to meet team goals. A dedicated and passionate candidate with strong organizational skills, seeking a mid-level position in the field of Information Technology.
Education
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2006 - 2013
Mumbai University
Bachelor of Science (Information Technology)
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2004 - 2006
BSGD Jr College of Science And Commerce
HSC - Commerce
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1994 - 2014
Children's Academy
SSC
Experience
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2022 - Present
Freelancer
Freelance Web Developer
• Created customized websites utilizing technologies such as HTML, CSS & JavaScript.
• Ensured high-quality code with responsive designed websites and user- friendly interfaces for all web projects.
• Managed the project timelines, budgets and client relationships to deliver exceptional results. -
2021 - 2022
Shangrila Corporate Services
IT Engineer
• Managed company’s LAN, including desktops, laptops, printers and other peripherals ensuring optimal network security and performance.
• Actively participated in process optimization and knowledge-sharing initiatives.
• Performed preventive maintenance on network system, maintaining average uptime of 95% and scheduled service work, installations, testing and repairs. -
2018 - 2021
Online Home Services
Start-up Co-Founder
• Participated in ideation and development of the business plan and strategy. Defined the company’s long-term vision by determining its unique value proposition and services.
• Led the web development team in creating customized websites for clients, utilizing technologies such as HTML, CSS & JavaScript. Ensured high-quality code with responsive designed websites and user-friendly interfaces.
• Managed the project timelines, budgets and client relationships to deliver exceptional results. Assisted in digital marketing strategies to enhance online visibility and achieve client goals.
• Established collaborations with other businesses, agencies and industry experts including attending networking events and staying up to-date on industry trends and developments. -
2015 - 2018
Sutherland Global Services
Associate - CS Phone
• Managed high levels of call flow and responded to technical support needs using Citrix ticketing systems to manage and process support actions and requests.
• Collaborated with supervisors and managers in escalating complex issues as needed, enhancing overall customer satisfaction
• Participated in ongoing training programs to stay up-to-date on Dell products and services.
• Responded to customer inquiries and provided technical assistance over phone to Dell customers, diagnosing and resolving software and hardware issues. -
2015 - 2015
Aptech Limited
System Administrator
• Installed, configured and maintained windows servers, ensuring optimal performance and security.
• Developed and implemented a robust disaster recovery plan, significantly improving data recovery time and reduced server downtime through proactive maintenance and monitoring.
• Implemented and maintained virtual private networks with exam centres to conduct online entrance exams efficiently.
• Provided training and end-user support on best practices, security awareness and system usage for conducting online exams efficiently -
2014 - 2014
Aptech Limited
System Administrator
• Installed, configured and maintained windows servers, ensuring optimal performance and security.
• Developed and implemented a robust disaster recovery plan, significantly improving data recovery time and reduced server downtime through proactive maintenance and monitoring.
• Implemented and maintained virtual private networks with exam centres to conduct online entrance exams efficiently.
• Provided training and end-user support on best practices, security awareness and system usage for conducting online exams efficiently -
2013 - 2014
TCS Pvt Ltd
Survey Programmer
• Designed online surveys utilizing platforms such as Confirm IT. Programmed online surveys for market research, customer feedback and data collection using programming languages such as C++.
• Collaborated with research teams to understand survey objectives and requirements and translate survey questionnaires into well-structured questionnaires, ensuring clarity and survey reliability.
• Conducted thorough testing and quality checks to identify and resolve programming errors, ensuring surveys functioned correctly on various devices and browsers.