Technical Operations Engineer

Full time @GiftAbled in Information and Technology
  • Post Date : January 28, 2025
  • Apply Before : February 12, 2025
  • 0 Application(s)
  • View(s) 22
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Job Detail

  • Job ID 6883
  • Offered Salary  1000
  • Experience  3 Years
  • Gender  All
  • Qualifications  Degree Bachelor
  • PwDs  Locomotor Disability
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Job Description

Duties and Activities:
1. Provide expert operational support to our nodes running in the cloud
(AWS/Azure/GCP), using technologies such as Linux (CoreOS, Ubuntu), Docker,
and languages including Java, Python and bash.
2. Responding to customer queries and incidents, diagnosing and solving complex
technical issues by liaising with customer’s engineers on Apache Cassandra, Apache
Kafka, Elastic Search, Redis and other supported technologies and maintain a high
standard of customer communication
3. Investigate issues and apply standard change and maintenance procedures to
optimize the performance and stability of production systems
4. Undertake complex cluster operations such as migrations, upgrades and
maintenance on our fleet.

5. Develop and continually improve our suite of internal automation tools, applications,
documentation, processes and procedures
6. Be a proactive, reliable and supportive member of the TechOps team, and participate
in a 24/7 rotating shift roster

Skills/Qualifications:
We require you to have the right skills and maintain professional qualifications for the role
covering:
1. At least 3 years work experience.
2. Strong knowledge and experience with Linux and be comfortable working from the
command line. This is essential, there are no GUIs here.
3. Good fundamental computer science / software engineering skills and knowledge,
particularly operating system internals, resource management, and networking.
4. Previous experience working with databases and/or Open-Source Techs (managing
standard tasks, handle production issues, performance tuning) in a support role.
5. Programming skills in Python, bash scripting, SQL, and source code control using
Git.
6. Exceptional ability to communicate clearly and professionally in written and verbal
English (essential).
7. Follow required processes and procedures.
8. Demonstrated ability to multitask.
9. Work as part of a team and use your initiative to get things done.
10. Passion for all things IT, and especially open source.
11. Any customer service experience is favourable

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