Product Ops Analyst

  • Full time
  • Bangalore View on Map
  • @GiftAbled posted 3 months ago
  • Posted : November 23, 2023 -Accepting applications
  • View(s) 40

Job Detail

  • Job ID 51367
  • D&I Classifications

  • D&I Classifications PWDs
  • PwDs All
  • Job Specifics

  • Experience Less Than 1 Year
  • Gender Any
  • Qualifications GraduatePost Graduate

Job Description

Principal Duties & responsibilities: 

  • Gather, review and analyze data to provide answers to questions that will drive  decision around improving Guest experience.  Perform data analysis and research to identify new opportunities to improve  overall metrics. Analyze underlying trends to identify potential product issues and  improvements to the existing product features. Test and Monitor new features on production to ensure new features are  working as expected. Partner with cross functional teams to execute key production levers to manage  eCommerce network Collaborate with product owners to drive defect management with engineering  team to ensure production environment runs without any critical defects Support key item/brand launches from fulfillment by participating in  preparation activities and ensuring systems don’t have any critical defects. Support peak volumes by executing key tasks defined specific for peak season. Reporting/ Working relationships:

Reports to Sr. Manager Operations Analytics 

Job requirements: 

  • Graduate in any discipline with 1-5 years’ experience
  • End to end understanding of eCommerce fulfillment processes.
  • Excellent knowledge of Supply chain processes and systems
  • Data analysis and reporting skills
  • SQL knowledge
  • Knowledge in Microsoft Excel, Word, PowerPoint (or similar) applications  required
  • Good organizational, prioritizing and problem solving skills and ability to  multi-task
  • Excellent communication skills

Desired requirements: 

Reporting and Dashboarding in Domo

Required skills