Process Specialist

  • Bangalore / Chennai View on Map
  • @GiftAbled posted 3 months ago
  • Posted : November 23, 2023 -Accepting applications
  • View(s) 43

Job Detail

  • Job ID 51359
  • D&I Classifications

  • D&I Classifications PWDs
  • PwDs All
  • Job Specifics

  • Experience 2 Years
  • Gender Any
  • Qualifications GraduatePost Graduate

Job Description

The Value You Deliver  

  • Processing monetary and non-monetary transactions for assigned clients/transactions; includes withdrawals, loan, transfers, rollovers etc 
  • Ensuring all items are processed and\or resolved in time. Supports business in ensuring positive audit results. 
  • Complies with all client policies, procedures, and Federal/State/Local regulations and escalates issues to the Manager. 
  • Monitoring individual work queues, partnering with other teams to ensure that all aging work items are resolved within specified time frames. 
  • Performing research on all processing irregularities and driving issues to resolution • Monitoring and controlling money movement in and out of Fidelity. Including wire transfer, check receipts, stock transactions (buy\sell) as applicable. 
  • Reconciling and audit processing of money movements 
  • Interacting with the internal and external clients to streamline process and ease plan administration for our clients. 
  • Updating plan specific procedures periodically. Training back up associates and recommending continuous improvements in workflow efficiency. 

The Skills that are Key to this role  

Technical / Behavioral  

  • Flexible & open to work in shifts (includes US hours)  
  • Need to have a strong interpersonal, analytical skills.  
  • Ability to adapt to a rapidly changing environment. 
  • Ability to take initiatives and demonstrates creativity and innovation. 
  • Ability to identify, analyze and control risk.  
  • Sound working knowledge on Excel.  

The Skills those are good to have for this role.  

  • Experience in financial services or high-volume transaction processing experience preferred. 

How Your Work Impacts the Organization  

Money-out process is subject to SOX, SAS 70 and TA guidelines and can be broadly categorized under  two interrelated functions – Withdrawals and special monetary processing group (SMPG). These  functions are a combination of both transaction level and analytical skill-based processing.  Each function is unique and is governed by plan-specific rules and IRS regulations. Working on  multiple complex record keeping systems while adhering to set procedures and abiding to all  regulatory/legal norms. Day-to-day responsibilities will involve working within the various.

business units such as client service management, implementations, financial operations, to  accurately process the withdrawal / transfer from the participants’ retirement account.  

The Expertise we’re looking for  

  • Bachelor’s degree  
  • Working experience in a Financial Services (preferred)  
  • 2 – 3 years of relevant work experience  

Location: Bangalore – EGL / Chennai  

Shift timings: 5:30 pm – 2:30am or 7:30 pm – 4:30 am or 3.30pm – 12.30am

Required skills